Deshabillé Guarantee’s... that you have ordered a quality product that you will love.
If you are not 100% satisfied with your purchase of sleepwear, loungewear, knitwear or beachwear, we are happy to exchange or refund your money.

Please note there is no exchange or returns on sale items.

Your comments are valuable in the improvement & growth of our business, so please let us know your thoughts.
You can do this on the returns / exchanges form or send us an e-mail to info@deshabille.com.au

How do I return something? 

To return an item(s), please fill out the Returns and Exchanges form and include the receipt that you received with your parcel.
Goods must be returned within 3 weeks of order date - unworn and unwashed.
We will credit your original method of payment, excluding postage fee (unless goods are faulty or not as ordered).

Please note - refunds are not given for garments that are damaged due to care instructions not being followed. 

Please note: There is no return or exchange on sale items.

How do I exchange something?

If you would like to exchange for a different colour or style, please follow the same instructions as above, and include $9.50 (cheque, money order or credit card details)
for re-delivery within Australia, and $15 for re-delivery to New Zealand (credit cards only).

If you are changing size – redelivery is free within Australia and New Zwaland (excludes postage cost of items returned to Deshabille). Original freight charges apply for all other countries.

Where do I send it? 

Deshabillé Returns & Exchanges
PO Box 1118,
Manly, NSW, 2095

Important Information 

We endeavour to reproduce all colours as accurately as possible, however sometimes there may be slight variation to what you see in the catalogue & on the web site. This can be due to photography lighting, computer picture resolution & individual moniter settings.

Faulty Items

While our garments are always produced with careful attention to quality, if something you purchased is faulty we will provide you with a full refund or exchange on that item. Please contact our friendly head office team to organise a return or exchange for your faulty item on (02) 9948 6728 or email us on info@deshabille.com.au