Deshabillé Guarantee’s... that you have ordered a quality product that you will love.
Please note there is no exchange or returns on sale items.
Your comments are valuable in the improvement & growth of our business, so please let us know your thoughts.
How do I return something?
To return an item(s), please fill out the Returns and Exchanges form and include the receipt that you received with your parcel.
Please note - refunds are not given for garments that are damaged due to care instructions not being followed.
Please note: There is no return or exchange on sale items.
How do I exchange something?
If you would like to exchange for a different colour or style, please follow the same instructions as above, and include $9.50 (cheque, money order or credit card details)
If you are changing size – redelivery is free within Australia and New Zwaland (excludes postage cost of items returned to Deshabille). Original freight charges apply for all other countries.
Where do I send it?
Deshabillé Returns & Exchanges
We endeavour to reproduce all colours as accurately as possible, however sometimes there may be slight variation to what you see in the catalogue & on the web site. This can be due to photography lighting, computer picture resolution & individual moniter settings.
While our garments are always produced with careful attention to quality, if something you purchased is faulty we will provide you with a full refund or exchange on that item. Please contact our friendly head office team to organise a return or exchange for your faulty item on (02) 9948 6728 or email us on firstname.lastname@example.org